FAQ

Alcester Carpets and Curtains Logo

have questions ?

We are a phonecall away and happy to answer any questions you may have.

We are Open 

9am – 5pm Mon-Fri

9am – 12.30pm Saturday

Closed Sunday

Yes we offer a free measuring service (within a 20 mile radius. Outside this area is job dependant so please call to enquire) Once you have chosen your product and colour we are happy to give you a no obligation free estimate (We say estimate as sometimes there are hidden problems that only arise once we fully uplift an existing floor).

We can bring a selection of swatches with us on the measure but always would recommend a visit to the showroom as it would be impossible to bring everything with us. If you have a clear idea of what you want (both price bracket and style) then we should be able to bring the right selection with us. 

We factor all our prices out seperatlely so you can see clearly where you money is going. There is a charge for fitting but we havent found the fitters who work for nothing as of yet 🙂 In our experience dont be fooled by free this and that as its pretty much always factored in somewhere.

We do ask for as much of the furniture and any belongings to be removed in the areas we are going to be working in. We don’t mind helping with a few of the larger items. If items have to stay in the room then they need to be liftable as we would need to lift them over from one side to the other. If we do help with your belongings we will not take any responsiblity if anything was to break as we are only helping. An empty room is the ideal for us. 

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